Posted on September 20, 2017 by postal
Heitkamp, McCaskill Call for Immediate Action Following Inaccurate Postal Service Reporting of an Estimated Two Billion Pieces of Delayed Mail
9/18/2017 WASHINGTON, D.C. – U.S. Senators Heidi Heitkamp (D-ND) and Claire McCaskill (D-MO) called on U.S. Postal Service (USPS) Postmaster General Megan Brennan to take immediate action to remedy a significant lack of training requirements that led to inaccurate Postal Service reporting of an estimated two billion pieces of delayed mail over the course of one year, according to a recent USPS Inspector General audit report.
According to the OIG report, the unreported delays cost customers and businesses valuable time, and as a result, the Postal Service put an estimated $85.1 million in revenue at risk. Heitkamp and McCaskill have both long been working on the U.S. Senate Committee on Homeland Security and Governmental Affairs, which oversees issues related to the Postal Service, on ways to improve and make the agency more reliable and profitable. Together, Heitkamp and McCaskill urged Brennan to quickly develop and implement formal training requirements for managers at Processing and Distribution Centers, where issues with mail delays and reporting of such delays often originate.
OIG Report finds USPS not accurately reporting delayed mail
“The Postal Service is integral to rural communities and our way of doing business – but when an estimated two billion pieces of mail were delayed over the course of a year, that lack of accountability is hurting the ability of Americans who depend on the Postal Service over the long term. We need to change that – and we need immediate results,” said Heitkamp. “For years, I’ve been working to address mail service challenges in North Dakota by hearing from hundreds of North Dakotans firsthand through my Fix My Mail initiative. And it’s why I’ll keep working to address those challenges to restore exemplary service and accountability at the Postal Service, just as we’re pushing for, so rural America can count on the Postal Service for generations to come.”
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